“Integrating Luminai was the key to Ops reaching our efficiency goals last year. The speed and efficiency it brought to handling multiple sensitive use-cases with rapid SLAs is remarkable. We were able to increase the team's capacity by more than 35% in just several weeks of the partnership.”
Andrew Garcia
Director, Strategic Operations @ Modern Health
“Luminai first helped us automate our credit card disputes/chargeback process. We were targeting a 5% improvement in win rates, but got 20% - way more than we expected! Not to mention more time to take on higher value work. They are a valuable partner to Super.com, allowing us to scale while staying lean."
Sarah Boehmer
Director, Strategic Operations @ Super
“What used to be a manual process now happens seamlessly, saving us so much time. We can now actually focus on adding value through customer care rather than drowning in tedious, repetitive tasks. The Luminai team is also so easy to work with and I appreciate their level of professionalism.”
Adrian Narvaez
Community Manager @ Strava
The state of work today is inefficient.
Enterprise companies across healthcare, consumer, and financial services are overwhelmed with manual, repetitive workflows.
Excessive context switching between different apps, software and processes
Copying and pasting between internal and external systems
Manual data entry / manual calculations / manual reporting
These tedious tasks lead to massive productivity gaps, errors, burnout and lost revenue.
We are reinventing how companies get work done.
Luminai is a self-sustaining LLM based system that drives automation in your most mission-critical processes.
1
Upload Standard Operating Procedure
Upload a plain english documented SOP of your processes to the Luminai platform.
2
Interpret SOP into steps
Using purpose built technology, Luminai analyses and compiles the information and builds out a reliable task deployment.
3
Build out one-click workflow
Luminai systems then use a keyboard and mouse like a human would to complete the steps within your SOP.
AI systems that fit
seamlessly into your business.
Luminai is the most flexible and efficient way to put automation in the hands of your workforce to help them deliver real impact.
Healthcare
Patient Operations
Patient onboarding/intake
Intake Patient scheduling
Insurance inquiries
Account inquiries
Revenue Cycle Management
Eligibility Verification
Prior Authorization
Claims processing
Collections Posting
Provider Management
Surgical Variation
PO Confirmation
See the Full list
Healthcare
Patient Operations
Patient onboarding/intake
Intake Patient scheduling
Insurance inquiries
Account inquiries
Claims Status Request
Documentation Intake
Revenue Cycle Management
Eligibility Verification
Prior Authorization
Claims processing
Collections Posting
Patient Payment
Benefits Investigation
Provider Management
Surgical Variation
PO Confirmation
BO Management
Contract Management
Inventory Optimization
Item Master Management
Supply Spend Analysis
Preference Cards
Consumer
Luminai’s automation solutions enable your team to resolve tickets faster, discover upsell opportunities, and develop deeper customer connections
Refunding Orders
Adjusting Orders
WISMO
Partial Refunds
Shipping Discounts
Price Adjustments
Return Label Generation
Shipment Tracking
Inventory Management
Discount Creation
Address Changes
Financial Services
Cards
Prospecting & Application
Processing & Approvals
Payments & Settlement
Collections & Servicing
Customer Service Operations
Disputes
Account Maintenance
Data Extraction
Onboarding
Lending
Loan Processing
Underwriting
See the Full list
Financial Services
Cards
Prospecting & Application
Processing & Approvals
Payments & Settlement
Collections & Servicing
Dispute Management
Fraud Management
Customer Service Operations
Disputes
Account Maintenance
Data Extraction
Onboarding
Account Set Up
Cash Withdrawal
Lending
Origination
Loan Processing
Underwriting
Funding
Administration
Default Management
Risk and Compliance
KYC
Client Due Diligence
Transaction Monitoring
Alerts Management
Risk Monitoring
External Reporting
Why partner with Luminai?
Automate any workflow
End-to-end or with a human in the loop
Seamless Integration
Quick onboarding time (2-3 weeks)
Zero resources to deploy
No client engineering resources required
Minimized Risk
All data stays local - no additional security/privacy risks
Retain your existing systems
Platform agnostic and can operate without API integrations
Robustness
Eliminates the brittleness associated with traditional RPA
Secure by Default
All Luminai Deployments follow highest compliance and security standards, full inspectability, and strict data and access controls.
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